Internal Vacancy 1 x Pre-Legal Collector (NB07) Reporting to - Manager: Pre Legal Collections
Job Purpose:
To manage portfolio for vehicle finance internally and externally within the legal fraternity; assist clients with rehabilitation options; general queries and perform general administration duties in order to minimize risk; maximise recoveries and protect the Bank’s interest.
Key Responsibilities:
- Ability to structure problematic accounts
- Deal with external tracers and legal council in tracing of the debtors and/or assets
- Accountable for conducting tracing, locating, collections and repossession of Bank assets (vehicles) in accordance with legal processes.
- Review accounts in default by doing reconciliations to determine the ageing of defaults and debtor’s ability to pay.
- Contact debtors by a variety of means and establishing a relationship of trust to allow for repayments of debts by selecting and recommending a manageable payment schedule and recovery method.
- Follow up with debtors who fail to fulfil their obligations and promises.
- Explain legal requirements and obligations, obtain payment, establish payments, and renegotiate payments.
- Maintain account records, including contacts, correspondence, payments, documents, and legal actions initiated or taken.
- Gather and assemble necessary supporting documents.
- Recommend actions to be taken for outstanding accounts; forward respective files and recommendations to supervisor for review and approval.
- Updating of event management screens on the banking system.
- Provide information and feedback to management if and when required. (Stock-listing, CRAM reports and feedback etc.)
Abilities Requirements
- Attention to detail
- Client centricity
- Team player
- Time management
- Stress tolerance, flexibility, organized
- Good communication skills
- Willing to travel
Education and Experience Requirements:
- Grade 12 (25 points), relevant qualification Diploma in Law, Credit, Banking and / or Finance
- The applicant must have at least here (3) years banking experience and/or collections experience and experience in dealing with vehicle and asset finance
- A sound knowledge of collections procedures and legal processes.
- Computer Literacy.
- Minimum BE (previously Code 08) Valid Driver’s License.